Terms of Service

Welcome to Rose & Co.!

These Terms of Service ("Terms") govern your access to and use of our website, services, and boutique (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms.

1. Use of the Service

You must be at least 18 years old or of legal age to enter into a binding contract to use the Service.

You are responsible for maintaining the confidentiality of your account information and password and for restricting access to your computer or device to prevent unauthorized access to the Service.

You agree to use the Service only for lawful purposes and in accordance with these Terms.

2. Appointments

Rose & Co. operates by appointment only.

You can schedule an appointment through our website, phone, or email.

We kindly ask for at least 24 hours' notice for appointment cancellations or rescheduling.

3. Special Orders

We offer a Special Order service to source specific designer pieces, customize existing designs, or find unique items for clients.

Special Orders may incur additional lead times and costs, which will be discussed and agreed upon before placing the order.

4. Virtual Shopping

We offer complimentary virtual shopping appointments via video call.

During your appointment, a stylist will guide you through our collection, answer questions, and help you find the perfect fit.

5. Shipping and Delivery

Currently, we offer complimentary delivery within Jakarta for all purchases.

Delivery times will be confirmed during your appointment or upon checkout.

We are not responsible for delays in delivery caused by unforeseen circumstances.

6. Returns and Exchanges

Due to the exclusive and personalized nature of our service, we have a limited return policy.

Please refer to our separate Return Policy for details on eligibility and procedures.

7. Payment

We accept payment by [List accepted payment methods].

Payment is due in full at the time of purchase.

8. Intellectual Property

The content on the Service, including all designs, text, graphics, logos, and images, is the property of Rose & Co. or its licensors and is protected by copyright and other intellectual property laws.

You may not use any content on the Service without our express written permission.

9. Disclaimer

The Service is provided "as is" and "as available" without warranty of any kind, express or implied.

We do not warrant that the Service will be uninterrupted, secure, or error-free.

10. Limitation of Liability

We will not be liable for any damages arising from your use of the Service, including but not limited to, direct, indirect, incidental, consequential, or punitive damages.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Indonesia.

12. Entire Agreement

These Terms constitute the entire agreement between you and Rose & Co. regarding your use of the Service.

13. Changes to the Terms

We may update these Terms from time to time.

We will post any changes on our website.

Your continued use of the Service following the posting of any changes constitutes your acceptance of those changes.

14. Contact Us

If you have any questions about these Terms, please contact us at +628176666333 or rosecoluxury@gmail.com

Thank you for choosing Rose & Co.